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Shipping Tracking

Shipping Tracking

Shipping Tracking

 Does MascotShows.co.uk offer same day shipping?

Yes we do. orders placed before 4:00PM (CDT) Monday-Friday are usually shipped the same day,when we have goods in stock.

Same day shipping doesn't apply to:

  • Orders placed on Saturdays, Sundays, or holidays.
  • Orders for custom Mascots, large props, or Special Order items.
  • Any products with "Usually ships within 24 hours" listed in the "Availability" section of the product detail page.

If I place my order today, when will I receive it?

That depends on where you live and the shipping method. For delivery dates refer to the "guaranteed by" date listed next to the selected shipping method in your shopping cart on the checkout page.

If you live in the United Kingdom, delivery times based on shipping method are as follows:

Shipping MethodDelivery Time
UPS 3-5 business day* Guaranteed**
DHL/FedEx 4-6 business day* Guaranteed**
EMS 5-12 business days* Guaranteed** This option may take up to 21 business days for UK Virgin Islands.
China Post Air Mail 12-21 business days* Guaranteed**

*From the time of shipment. Business days are weekdays, Monday-Friday, excluding Saturday, Sunday and holidays. 

**To ensure that you receive this mascot costumes as soon as possible, please leave your contact telephone or mobile phone so that the post office can contact you for immediate communication..

Where can MascotShows.co.uk ship my order?

We will ship your order to the Shipping Address that you provide in the United Kingdom, United States,US Territories, US Military bases (US & Abroad), Australia, and Canada.Please do not list a Post Office Box (PO Box), or a Highway Contract Box (HC Box) as UPS cannot deliver to a PO Box and shipment of your order will be delayed.

If you are shipping to a freight forwarder please follow their shipping instructions, including how to enter their shipping address, to assure your package arrives correctly AND is accepted by the freight forwarder. We are not responsible for the return of the package if the freight forwarder refuses the package due to the shipping address being incorrect.

We ship items out with EMS 

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Delivery for the first time, please leave your phone or mobile number at the time of the order, so timely communication can be ensured.

If you have any questions, please contact us without any Hesitate:services@mascotshows.co.uk